About ADI Leak Detection Bangor

ADI Leak Detection Bangor is a leak detection service that finds hidden water leaks in Bangor. ADI Leak Detection was founded in 2011.

Engineer turning an external stop tap in a grass verge

Who is ADI Leak Detection?

ADI Leak Detection Bangor is the Bangor service of ADI Leak Detection. The company finds hidden leaks in central heating, plumbing, water mains, drains, swimming pools, roofs, bathrooms, ceilings and garden irrigation without opening anything up first.

It repairs plumbing, heating, water mains and swimming pool leaks; roof, structural and drain faults are located and reported for the right contractor.

Bookings, scheduling and reports are handled by ADI Leak Detection’s head office.

You speak to our office team before an engineer is booked. The engineer who investigates your leak writes your report, so you get answers from the person who attended.

Detecting leaks since

2011

TrustScore from 1,658 Trustpilot reviews, as of November 2026

4.7
Rated 4.5 out of 5 on TrustpilotTrustpilot

How do you arrange a leak detection visit in Bangor?

Leak detection enquiries reach a technical advisor, who calls you back to discuss your leak and arrange the visit.

Same or next day depending upon engineer availability.

A technical advisor calls you back to discuss your leak and arrange the visit. Your details are only used for the purposes of your enquiry. Privacy policy.

What are ADI Leak Detection’s company details?

ADI Leak Detection is the trading name of ADI Leak Solutions Ltd, registered in England and Wales, company no. 15870765.

Trading nameADI Leak Detection
Legal entityADI Leak Solutions Ltd, registered in England and Wales, company no. 15870765
Founded2011, by Adrian Morgan
Bangor coverLeak detection visits arranged through head office.
Phone01248 301013
Head officeSuite 407, Access Business Center, Handy Cross Roundabout, High Wycombe, HP11 1UP
Registered office1 George Street, Wolverhampton, WV2 4DG
Engineers25 leak investigation engineers across England, Scotland and Wales.
Insurance£5 million public liability cover
HoursMonday to Friday, 7:30am to 6:30pm. Saturday and Sunday closed.
Reviews1,658 Trustpilot reviews, as of November 2026

How does ADI Leak Detection Bangor work for landlords, letting agents and commercial premises?

The team investigates hidden water loss in homes and business premises across the city’s named localities. Maesgeirchen is recorded as a housing estate, while Hirael, Penrhosgarnedd and Treborth provide further neighbourhood context. The investigation starts with the reported symptoms and the spaces that can be accessed.

Explain any alterations that have changed the position of a kitchen, bathroom or heating control. That account helps connect the visible damp with the services currently passing through the building. Terraced houses or bungalows form 35.4% of Bangor’s accommodation table, with 2,380 recorded. Semi-detached homes account for 28.6%, detached homes 15.5%, and flats, maisonettes or apartments 20.3%.

The last category contains 1,365 units across the built-up area.

Bangor University’s Ffriddoedd Village and St Mary’s Village establish a clear local accommodation setting. The team discusses each enquiry with the person able to arrange the relevant access. In a rented or managed building, ask occupants which fittings were in use when water first appeared and whether other rooms show similar symptoms.

Details from the building’s repair records can help explain earlier changes to the layout. The current installation and the reported water loss guide the checks. Bangor’s private-rented or rent-free category represents 28.8% of households, compared with 27.4% socially rented. Outright ownership accounts for 24.5%, and mortgage, loan or shared ownership 19.3%.

Ffriddoedd Village is in Upper Bangor, while St Mary’s occupies an elevated position near the city centre.

Bangor’s commercial geography includes Deiniol Shopping Centre beside the bus station and Menai Retail Park on Caernarfon Road. For an enquiry at your premises, the team needs the affected unit and the location of accessible supplies or drainage points. Explain whether entry is restricted by trading activity, stored goods or another occupier.

Where service routes pass through a landlord’s space, arrange the appropriate contact so the suspected section can be considered alongside the visible symptoms. The city masterplan names High Street and Menai Centre alongside Deiniol Centre and university campuses.

Deiniol’s position beside the bus station differs from Menai Retail Park’s Caernarfon Road location, providing distinct central shopping and retail-park settings within Bangor’s commercial geography.

A risk assessment and method statement is supplied on request for commercial sites.

Every visit ends with its own written report for that property, with the photographs and video from the day, so a portfolio ends up with one document per address rather than a verbal account of what somebody found. Those reports are written for trace and access and escape of water claims.

Engineer listening at a street stop tap cover on a pavement of terraced houses

How did ADI Leak Detection begin?

Adrian Morgan started ADI Leak Detection in 2011. He came from plumbing, and set out to show that most leaks can be found without taking up a floor or opening a wall.

He put tracer gas, acoustic and thermal methods to work early, designed several of the company’s own tools for pools and pipework, and grew it from one man working locally into a business covering England, Scotland and Wales.

The founder died in 2024. ADI Leak Solutions Ltd was incorporated to carry the company forward, and every engineer still works to the process he built.

Monique Dray joined in 2016 and became Managing Director in 2024, having spent years running operations and the customer side already, so the handover did not interrupt the work. Her focus is on doing the job properly, and on reports customers can rely on for an insurance claim.

Milestones
YearMilestone
2011Adrian Morgan founds ADI Leak Detection in High Wycombe, putting tracer gas, acoustic and thermal methods into one non-invasive process.
2011 to 2015In-house design of pool and pipework leak detection tools.
2019Corporate Livewire Prestige Award, Water Leak Detection Service of the Year.
2021Corporate Livewire Prestige Award, Water Leak Detection Service of the Year (second win).
2023Corporate Livewire Prestige Award, Water Leak Detection Service of the Year (third win).
2024ADI Leak Solutions Ltd incorporated, company no. 15870765, to carry the business forward after the founder's passing. The 1,000th Trustpilot review lands. Monique Dray, with the company since 2016, is appointed Managing Director.
2026Corporate Livewire Prestige Award, Water Leak Detection Service of the Year (fourth win). 25 leak investigation engineers and 1,658 Trustpilot reviews, as of November 2026.

Who runs ADI Leak Detection?

ADI Leak Detection is run by its leadership team, and the company holds the accreditations and awards.

NameRoleResponsibility
Monique DrayManaging DirectorJoined ADI Leak Detection in 2016 and became Managing Director in 2024, after running operations and the customer side of the business for years.
Peter JonesMarketing DirectorPutting ADI in front of people who need leak detection services.
Priti SaundFinance DirectorResponsible for the company's finances and reporting.
Mark JonesTechnical ManagerSigns off every new engineer's training on tracer gas, acoustic listening and thermal imaging.

Which accreditations and awards does ADI Leak Detection hold?

ADI Leak Detection was named Water Leak Detection Service of the Year at the Corporate Livewire Prestige Awards in 2019, 2021, 2023 and 2026. The company is CIPHE accredited, WIAPS registered, a WaterSafe approved contractor and a SPATA member, and some of its engineers hold CSCS cards.

AccreditationStatus
Chartered Institute of Plumbing and Heating Engineering (CIPHE)ADI Leak Detection is an accredited company
Water Industry Approved Plumbers' Scheme (WIAPS)ADI Leak Detection is registered
WaterSafeADI Leak Detection is an approved contractor
SPATA, the Swimming Pool and Allied Trades AssociationADI Leak Detection is a member
Construction Skills Certification Scheme (CSCS)Some ADI Leak Detection engineers hold CSCS cards

What standards and guarantees apply to leak detection?

Every job comes with a written report by the engineer who attended, £5 million public liability cover and a guarantee on repairs.

Repair guaranteeAll repair work carried out by ADI Leak Detection is guaranteed.
Insurance£5 million public liability.
Commercial sitesRisk assessment and method statement supplied on request.
ReportingThe engineer who attended writes the report, with photographs and video for your insurer.

What do customers say about ADI Leak Detection?

Trustpilot reviews describe ADI Leak Detection’s work in the customers’ own words.

Lauren E.

Rated 5 out of 5 on TrustpilotTrustpilot
Gentleman was very polite

Gentleman was very polite, found the leak with no problem very helpful, tidy and did the job that was required there and then. Couldn’t fault the gentleman at all. Would highly recommend

Date
15 October 2026

Ben M.

Rated 5 out of 5 on TrustpilotTrustpilot
Super professional service

Super professional service. Extremely satisfied

Date
15 September 2026

Davy L.

Rated 5 out of 5 on TrustpilotTrustpilot

Keeping us informed every step of the way,very friendly and overall did a good job .

Date
15 September 2026

Trustpilot reviewer

Rated 5 out of 5 on TrustpilotTrustpilot
Great service

Polite, professional and expert leak detection. Friendly and helpful support service.

Date
8 August 2026

Lisa D.

Rated 5 out of 5 on TrustpilotTrustpilot

Really helpful explaining what work was needed and then fixing the issue.

Date
30 July 2026

Trustpilot reviewer

Rated 5 out of 5 on TrustpilotTrustpilot
Excellent customer service skills

I did not need to go ahead with the job, but l found the response was fast, and the people l dealt with polite, friendly and very helpful.

Date
10 July 2026
4.7 Rated 4.5 out of 5 on TrustpilotTrustpilot TrustScore 4.7 from 1,658 Trustpilot reviews, as of November 2026

What do people ask about ADI Leak Detection Bangor?

Questions about leak detection visits cover bookings, repairs and insurance.

How is a leak detection visit to a Bangor property arranged?

A technical advisor confirms the service and arranges the visit through head office.

Does ADI Leak Detection Bangor repair leaks as well as find them?

Leak repairs cover plumbing, central heating, water mains and swimming pools, and we guarantee that work. Roof and structural leaks are located and reported rather than repaired.

Is ADI Leak Detection insured?

ADI Leak Solutions Ltd carries £5 million of public liability cover. A risk assessment and method statement is supplied on request for commercial sites.

Call now on 01248 301013